These Terms & Conditions govern your use of the viv777 platform, including all sports betting, live casino, and gaming services. Please read this document carefully before creating an account or placing any wagers.
Last Updated: January 15, 2026In these Terms & Conditions, unless the context otherwise requires, the following words and expressions shall have the meanings set out below:
By accessing the viv777 website, creating an account, depositing funds, placing bets, or engaging with any of our Services, you expressly agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision contained herein, you must immediately cease using the viv777 platform and close your Account.
viv777 reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Amendments become effective immediately upon publication on this page. It is your responsibility to review these Terms regularly. Continued use of viv777 Services after any modification constitutes your acceptance of the revised Terms.
These Terms constitute a legally binding agreement between you and viv777. By creating an account, you confirm that you have read, understood, and accepted these Terms, and that all information you provide during registration is accurate, complete, and not misleading.
viv777 operates strictly for adults aged 21 years and older. You must be at least 21 years of age, or the legal age of majority in your jurisdiction (whichever is higher), to create an account or use any viv777 Services. We implement robust age verification during the KYC process. Any user found to be underage will have their account permanently closed and all deposits forfeited without refund.
To create an account and use viv777 Services, you must meet all of the following criteria:
viv777 does not accept registrations or deposits from individuals located in jurisdictions where online gambling is illegal. While viv777 primarily serves the Indonesian market, you are solely responsible for ensuring that your use of our Services complies with all applicable laws in your place of residence. If you are found to be accessing viv777 from a restricted territory, your account will be closed and funds forfeited.
You are permitted to hold only one (1) active account on viv777. Creating multiple accounts (commonly referred to as "multi-accounting") is strictly prohibited and constitutes a material breach of these Terms. If viv777 detects duplicate accounts registered under the same name, IP address, device fingerprint, or payment method, all related accounts will be immediately closed, all bonuses voided, and winnings forfeited. Only deposits made to the original account may be refunded at viv777's sole discretion.
To create an account, you must complete the online registration form by providing accurate, current, and complete information including your full legal name (as it appears on your KTP or national identity document), date of birth, residential address, valid email address, and Indonesian mobile phone number. You will also create a unique username and secure password.
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted under your account will be deemed to have been authorized by you. If you suspect unauthorized access to your account, you must notify viv777 immediately via live chat or email at [email protected].
In accordance with anti-money laundering (AML) regulations and responsible gaming standards, viv777 requires all Members to complete identity verification (KYC) before processing any withdrawal requests. You must submit the following documents:
KYC verification is typically completed within 1 to 24 hours. You will be notified via email and in-app notification once your account is fully verified. Failure to complete KYC within 30 days of your first deposit may result in temporary account suspension until verification is complete.
viv777 supports a wide range of Indonesian payment methods to facilitate instant deposits. Accepted methods include major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI) and leading e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All deposits are processed in Indonesian Rupiah (IDR).
Minimum deposit amounts vary by payment method, typically starting from Rp 10.000. Maximum deposit limits are displayed in your account dashboard and may be adjusted based on your verification status and transaction history. All deposits are final and non-refundable except in cases where funds were deposited in error or viv777 was unable to credit your account due to a technical issue.
Most deposits via Indonesian bank transfer and e-wallet methods are credited instantly or within 5 to 15 minutes. If your deposit has not been credited within 30 minutes, please contact our support team immediately with your transaction reference number. viv777 does not charge any deposit fees, though your bank or payment provider may apply their own transaction charges.
All deposits must originate from a payment account registered in your own legal name. Deposits from third-party accounts, joint accounts where you are not the primary holder, or business/corporate accounts are strictly prohibited. If viv777 detects that a deposit originated from a third party, the funds will be returned to the source account (minus any applicable processing fees) and your viv777 account may be suspended pending investigation.
To request a withdrawal, your account must be fully KYC-verified, your identity documents must be approved, and you must have met any applicable wagering requirements attached to bonuses or promotional credits. Withdrawals can only be processed to a payment method registered in your own legal name. The payment method used for withdrawal should generally match the method used for deposit, though viv777 may permit alternative withdrawal methods at its discretion for operational or security reasons.
viv777 strives to process withdrawal requests as quickly as possible. Standard processing times are as follows:
All withdrawal times are estimates and may vary depending on verification status, transaction volume, public holidays (including Idul Fitri, Nyepi, and Indonesian Independence Day), and third-party payment processor delays. viv777 processes withdrawal requests 24 hours a day, 7 days a week.
Minimum withdrawal amounts are typically Rp 50.000. Maximum daily withdrawal limits vary based on your VIP tier and account verification level. viv777 does not charge withdrawal fees for the first three (3) withdrawals per calendar month. Subsequent withdrawals within the same month may incur a nominal processing fee of Rp 5.000 to Rp 25.000 depending on the payment method and amount.
In accordance with international anti-money laundering (AML) standards, viv777 requires that all deposited funds be wagered at least once (1x rollover requirement) before a withdrawal can be processed. This is a standard industry practice designed to prevent the platform from being used as a money transfer service. If you attempt to withdraw funds without meeting the minimum wagering requirement, your withdrawal request will be declined and you will be required to wager the remaining balance before resubmitting.
viv777 offers a variety of bonuses and promotional campaigns including welcome bonuses, deposit match bonuses, cashback offers, free spins on slot games, and loyalty rewards. All bonuses are subject to specific terms and conditions which are published on the promotion page at the time of offer. By claiming a bonus, you agree to comply with all associated wagering requirements, game restrictions, maximum bet limits, and expiry dates.
Most bonuses carry a wagering requirement (also called a "rollover" or "playthrough" requirement) which must be met before any winnings derived from the bonus can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount (e.g., "30x wagering requirement" means you must wager thirty times the bonus amount). Different games contribute different percentages toward wagering requirements:
viv777 reserves the right to void bonuses and confiscate winnings if we detect bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, coordinated play with other users to guarantee bonus clearing, strategic betting patterns designed solely to meet wagering requirements with minimal risk (e.g., betting red and black simultaneously on roulette), or any other behavior deemed to be in bad faith. Bonus abuse may result in permanent account closure.
All sports bets are governed by the official result as recognized by the relevant sports governing body (e.g., FIFA for football, FIBA for basketball, BWF for badminton). viv777 reserves the right to void bets or suspend markets if there is evidence of match-fixing, irregular betting patterns, or if the integrity of an event is in question. Bets placed on postponed or abandoned matches are typically voided and stakes refunded unless the match is completed within 48 hours.
Asian handicap (voor bola), over/under, mix parlay (accumulator), and live betting markets each carry specific settlement rules. Detailed rules for each bet type and sport are available in the "Rules" section of the viv777 platform, accessible from the main sports betting page.
Live dealer casino games are provided by certified third-party studios including Evolution Gaming, Pragmatic Play Live, and Ezugi. These games are streamed in real-time from professional studios and use certified Random Number Generators (RNG) and physical equipment (cards, dice, roulette wheels). All game outcomes are final once confirmed by the dealer and recorded by the gaming software. Disputes regarding game outcomes are resolved according to the recorded video footage maintained by the game provider.
Slot games and other RNG-based games (video poker, keno, virtual sports) are independently audited to ensure fairness and that published Return to Player (RTP) percentages are accurate. Game outcomes are determined by certified RNG algorithms and cannot be influenced by viv777 or the player. The maximum win per spin or round may be capped depending on the game and is disclosed in the game's paytable information.
Togel (Indonesia's traditional numbers lottery game) on viv777 is governed by specific draw schedules and prize structures published on the togel section of our platform. Draw results are sourced from official lottery authorities or certified third-party draw providers. All togel bets are final once the draw commences. Results are published immediately after each draw and winning payouts are credited to your account automatically.
viv777 is committed to promoting responsible gaming and providing tools to help you maintain control over your gambling activity. All Members have access to the following responsible gaming features:
If you believe you or someone you know has a gambling problem, please visit our Responsible Gaming page for support resources, helplines, and guidance on accessing professional counseling services in Indonesia. You may also contact our support team confidentially at any time.
viv777 reserves the right to suspend or permanently close your account at any time if we detect or suspect any of the following violations:
If your account is closed for any of the above reasons, viv777 reserves the right to void any pending bets, forfeit all bonuses and winnings, and refund only your legitimate deposits (at our discretion). In cases of serious fraud or criminal activity, viv777 may report the matter to relevant law enforcement authorities.
To the fullest extent permitted by applicable law, viv777 and its directors, officers, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the viv777 platform, including but not limited to:
The viv777 platform and all Services are provided "as is" without warranties of any kind, either express or implied. While we make reasonable efforts to ensure platform stability, accuracy of information, and security of data, we do not guarantee uninterrupted or error-free operation.
If you have a complaint or dispute regarding any aspect of viv777 Services, you must first contact our customer support team via live chat, email ([email protected]), or WhatsApp (+62 811 0777 7777). Our support team will investigate your complaint and provide a response within 48 hours for standard inquiries, or within 7 business days for complex disputes requiring detailed investigation.
If you are not satisfied with the resolution provided by our support team, you may escalate your complaint to our senior management by emailing [email protected] with your account details, a summary of the issue, and any supporting documentation (transaction IDs, screenshots, correspondence). Senior management will review escalated complaints and provide a final decision within 14 business days.
viv777's decision on all matters relating to bets, game outcomes, bonus eligibility, and account disputes is final and binding. By using our Services, you agree to accept our decisions and waive any right to pursue legal action except as required by mandatory consumer protection laws in your jurisdiction.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which viv777 holds its operating license. Any disputes arising out of or related to these Terms or your use of viv777 Services shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
To the extent permitted by law, you agree that any legal proceedings relating to these Terms shall be conducted in English and that you waive any right to a jury trial or class action proceeding.
All content on the viv777 platform, including but not limited to text, graphics, logos, icons, images, video clips, audio clips, software code, and compilation of data, is the property of viv777 or its licensors and is protected by international copyright, trademark, and intellectual property laws. You may not copy, reproduce, modify, distribute, transmit, display, perform, or create derivative works from any content on the viv777 platform without our express written permission.
The "viv777" name, logo, and all associated trademarks are owned by viv777. Unauthorized use of any viv777 trademarks, trade names, or branding is strictly prohibited and may constitute trademark infringement.
viv777 is committed to protecting your personal data in accordance with international data protection standards. Our collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By creating an account and using viv777 Services, you consent to the collection and processing of your personal data as described in the Privacy Policy.
If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please contact our support team through any of the following channels:
Our customer support team operates around the clock and is staffed by native Indonesian-speaking agents ready to assist you with any inquiries or technical issues.
By creating an account on viv777 or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You confirm that all information provided during registration is accurate and that you meet all eligibility requirements. You accept full responsibility for all activity conducted under your account and agree to comply with all applicable laws and regulations in your jurisdiction.
These are the most critical terms every viv777 user should understand before placing their first bet or making their first deposit.
You must be at least 21 years of age to create an account or use any viv777 Services. Age verification is mandatory during KYC.
Multiple accounts are prohibited. All duplicate accounts will be closed and winnings forfeited upon detection.
Identity verification (KTP, proof of address, selfie) is mandatory before processing any withdrawal requests.
All deposits must be wagered at least once before withdrawal to comply with anti-money laundering standards.
All bonuses carry specific wagering requirements, game restrictions, and expiry dates. Read promotion terms carefully before claiming.
Deposits and withdrawals must use payment accounts registered in your own legal name. Third-party payments are strictly forbidden.
Deposit limits, session timers, and self-exclusion are available in your account settings to help you stay in control.
viv777 may update these Terms at any time. Continued use of our Services after changes constitutes acceptance.
Our 24/7 support team is ready to answer any questions you have about these Terms & Conditions, account policies, or responsible gaming tools. Reach out via live chat, WhatsApp, or email anytime.